SOLAR AFTER-SALES SERVICE

Stay connected long after the rooftop installation.

Keep component warranties, generation complaints and maintenance history connected to the installed system.

SOLAR AFTER-SALES SERVICE

Vijay Kumar

5 kW rooftop system · Panels and inverter

Example maintenance agreementAnnual solar maintenance plan

Scheduled inspection and cleaning visits in this example

FROM REQUEST TO RENEWAL

  1. 01

    Review the installation

    Open panels, inverter, warranty dates and previous complaints.

  2. 02

    Assign the fault visit

    Create a ticket and give the technician the installation context.

  3. 03

    Capture the resolution

    Record the checks, measurements, photos and report.

  4. 04

    Start the AMC conversation

    Review expiring coverage and track interest in an annual plan.

Illustrative workflow, not a separate industry edition. Specialist equipment and contract examples below are not preconfigured in the current solar demo.

The details that make this work different.

Sample agreement, equipment fields and service tasks for this industry. They illustrate the workflow; they are not a promise of a preconfigured specialist module.

Equipment details

Model
Residential rooftop installation
Serial
DEMO-SOLAR-003
Location
Residential rooftop
Installed
5 September 2024
Capacity
5 kW
Warranty
Component-specific coverage

Example maintenance agreement

  • Annual solar maintenance plan
  • Scheduled inspection and cleaning visits in this example
  • Component warranty claims reviewed separately

Common service work

  • Panel cleaning and visual inspection
  • Inverter fault and generation readings
  • String and electrical findings

Parts & consumables

AC connectorFuseSurge protection device

LESS HUNTING. MORE KNOWING.

Give your service business
a place to come together.

Try a customer record, assign a job and follow an AMC renewal in the demo.

Explore the demo

Explore with fictional records. The interactive demo currently uses solar service data.

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